Business FAQ

General

• How to configure your company calendar
• Managing multiple emails for a single account
• Your Feedback Matters: How We Use It to Improve HRGPT
• Comparing HR GPT vs. ChatGPT
• How the new payment authorization works
• Understanding Billing at Borderless AI

See all 8 articles

Business Onboarding

• Business Onboarding: Where do I start?
• How do I complete the KYB Process?
• 🇺🇸 How do I add an ACH Direct Debit payment method?
• 🇨🇦 How do I add a Pre-Authorized Debit payment method?

Contractor Management

• How do I Increase pay for a contractor?
• How do I add new contractors to Borderless?
• How do I copy a contract?
• How do I update contract details?
• How do I terminate a contract?

Employee Management

• 🇺🇸 USA EOR Employees: Benefits Overview
• Viewing and Understanding Pay History
• How to Create and Manage Payroll Adjustment Requests
• Managing Employee Timesheets
• Quebec's Workforce Skills Development and Recognition Fund (WSDRF): Your Questions Answered
• How do I terminate an employee?

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Global Contractor Payments

• Borderless Payment Policies
• Understanding Payment Statuses and Timelines
• How do I edit contractor invoices?
• How do I add an invoice for a contractor?
• How do I authorize payments via ACH debit?

Users & Permissions

• Notification Scope: Choose which reports trigger notifications
• Managing your notification preferences
• What can the different company users do on Borderless AI?
• How to set up a People Manager
• Getting Started as a People Manager