Overview
The Payroll Adjustments page allows you to submit and track payroll adjustment requests for your employees in one centralized location.
Whether you need to issue a bonus, pay a commission, submit an expense reimbursement, or request another payroll-related adjustment, you can create and monitor requests directly from the Payroll Adjustments page.
What's New?
We've improved the payroll adjustment experience to make it easier to find and use:
- Payroll Adjustments is now accessible directly from the side navigation, so there is no need to go through a specific payroll run.
- Submit payroll adjustment requests in just a few clicks using a guided request form.
- Track the status of every request from submission through processing.
- Filter, sort, and export your full history of adjustment requests in one place.
Unlike submitting adjustments through a specific payroll run, this page is always available — even when future payroll runs have not yet been created in the platform. If no upcoming payroll run exists, your request is applied to the next applicable one.
Accessing Payroll Adjustments
- 1. Log in to your Borderless business account.2. Select Payroll Adjustments from the left navigation menu.3. Review your existing requests, or create a new one by clicking Add new request.
The Payroll Adjustments page serves as a central record of all payroll adjustment requests submitted for your organization.
Understanding the Payroll Adjustments Page
The Payroll Adjustments page displays all payroll adjustment requests and their current status. For each request, you can view:
| Column | Description |
Employee |
The employee whose payroll is being adjusted. |
| Legal Entity | The legal entity the employee belongs to. |
| Adjustment Type | Bonus, Commission, Expense Reimbursement, or Other. |
| Amount | The adjustment amount, shown in the employee's payroll currency. |
| Status | Where the request is in the review workflow (see Tracking Request Statuses). |
| Frequency Type | Whether the adjustment is One-time, Ongoing (recurring), or Termination-related. |
| Start Date / End Date | The effective dates of the adjustment, if applicable. |
| Payroll Lock Date | The date the associated payroll run locks. |
| Payroll Jurisdiction | The country whose payroll the adjustment applies to. |
| Contract Short ID | A link to the employee's contract. |
| Expense Invoice | The linked expense invoice, for expense reimbursement adjustments. |
Filtering, searching, and exporting
You can quickly narrow down the table to find specific requests:
- Search by employee name or amount.
- Filter by status, adjustment type, frequency type, or payroll jurisdiction.
- Sort columns such as Employee and Payroll Lock Date.
- Export the table to a file for reporting or record-keeping.
Creating a Payroll Adjustment Request
To create a new request:
- Click Add new request in the top right of the Payroll Adjustments page.
- Complete the Request for payroll adjustment form.
- Click Submit Request.
The form fields are described below.
Legal Entity (required)
Select the legal entity the employee belongs to. This determines which employees are available in the next step.
Employee (required)
Select the employee whose payroll needs to be adjusted. The list is filtered to employees under the legal entity you selected, and the field is disabled until a legal entity is chosen.
Payroll Adjustment Type
Choose the type of payroll adjustment:
- Bonus
- Commission
- Expense Reimbursement
- Other
Amount
Enter the amount that should be applied to payroll. The field automatically displays the employee's payroll currency once an employee is selected.
Payment Schedule
Choose how the adjustment should be paid:
- One-Time Payment: The adjustment will be applied once. (Default)
- Recurring Payment: The adjustment will be applied on an ongoing basis until it is changed or removed.
Payroll run (optional, one-time payments only)
For one-time payments, you can optionally select a specific payroll run to apply the adjustment to. Available options display both the pay date and pay period so you can pick the right run.
- If you don't select a payroll run, the adjustment is applied to the **next applicable payroll run**.
- If no upcoming payroll runs are available yet, you'll see "No upcoming payroll runs available". You can still submit the request, and it will be applied to the next applicable run once one exists.
- This field does not appear for recurring payments, since those apply to every applicable run.
Description (required)
Add details to help the Borderless team review and process the request (up to 255 characters).
Examples:
- Reason for the adjustment
- Supporting details
- Additional payroll instructions
Submit
Click Submit request. Your request appears immediately on the Payroll Adjustments page with a Pending review status.
Tracking Request Statuses
After submission, each request progresses through a review and processing workflow.
- Pending Review: Your request has been submitted and is awaiting review by the Borderless team.
- Approved: Your request has been reviewed and approved for payroll processing.
- Processed: The adjustment has been successfully included in payroll.
- Rejected: The request could not be approved for compliance reasons.
Frequently Asked Questions
What happens if I don't select a pay date?
- The request can still be submitted. Borderless will apply the adjustment to the next applicable payroll run.
Can I track my request after submitting it?
- Yes. All requests appear on the Payroll Adjustments page, where you can monitor their status from submission through processing. You can also filter by status or export the full list.
Why should I use the Payroll Adjustments page?
- The Payroll Adjustments page provides a centralized place to submit and track payroll adjustment requests. You do not need to wait for a future payroll run to be available before creating a request.
What types of payroll adjustments can I request?
You can currently submit:
- Bonus payments
- Commission payments
- Expense reimbursements
- Other payroll-related adjustments
Can I submit recurring payroll adjustments?
Yes. When creating a request, select Recurring Payment under Payment Schedule.