Overview
The Payroll Adjustments page allows you to submit and track payroll adjustment requests for your employees in one centralized location.
Whether you need to issue a bonus, submit an expense reimbursement, pay a commission, or request another payroll-related adjustment, you can create and monitor requests directly from the Payroll Adjustments page.
What's New?
We've improved the payroll adjustment experience to make it easier to find and use:
- Payroll Adjustments is now accessible directly from the side navigation.
- Submit payroll adjustment requests in just a few clicks.
- Track the status of every request from submission through processing.
- View historical requests and their details in one place.
Unlike submitting adjustments through a specific payroll run, this page is always available, even when future payroll runs have not yet been created in the platform.
Accessing Payroll Adjustments
- Navigate to Payroll Adjustments from the left navigation menu.
- Review existing requests or create a new request by clicking Add New Request.
The Payroll Adjustments page serves as a central record of all payroll adjustment requests submitted for your organization.
Understanding the Payroll Adjustments Page
The Payroll Adjustments page displays all payroll adjustment requests and their current status.
For each request, you can view information such as:
- Employee
- Legal entity
- Adjustment type
- Amount
- Status
- Payment schedule
- Start and end dates (if applicable)
- Payroll lock date
- Payroll jurisdiction
This allows you to quickly monitor outstanding requests and confirm when adjustments have been processed.
Creating a Payroll Adjustment Request
To create a new request:
- Click Add New Request.
- Complete the request form.
- Click Submit Request.
Employee
Select the employee whose payroll needs to be adjusted.
Payroll Adjustment Type
Choose the type of payroll adjustment:
- Bonus
- Commission
- Expense Reimbursement
- Other
Amount
Enter the amount that should be applied to payroll.
Payment Schedule
Choose how the adjustment should be paid.
- One-Time Payment: The adjustment will be applied once.
- Recurring Payment: The adjustment will be applied on an ongoing basis until it is changed or removed.
Payroll run (Optional)
Select a pay date if you would like the adjustment applied to a specific payroll run.
Available options are displayed using both the pay date and pay period.
If no upcoming payroll runs are available, you can still submit the request. The adjustment will be applied to the next applicable payroll run.
Description (Optional)
Add any additional information that may help the Borderless team review and process the request.
Examples:
- Reason for the adjustment
- Supporting details
- Additional payroll instructions
Tracking Request Statuses
After submission, each request progresses through a review and processing workflow.
- Pending Review: Your request has been submitted and is awaiting review.
- Approved: Your request has been reviewed and approved for payroll processing.
- Processed: The adjustment has been successfully included in payroll.
- Rejected: The request could not be approved for compliance reasons.
Frequently Asked Questions
What happens if I don't select a pay date?
- The request can still be submitted. Borderless will apply the adjustment to the next applicable payroll run.
Can I track my request after submitting it?
- Yes. All requests appear on the Payroll Adjustments page, where you can monitor their status from submission through processing.
Why should I use the Payroll Adjustments page?
- The Payroll Adjustments page provides a centralized place to submit and track payroll adjustment requests. You do not need to wait for a future payroll run to be available before creating a request.
What types of payroll adjustments can I request?
You can currently submit:
- Bonus payments
- Commission payments
- Expense reimbursements
- Other payroll-related adjustments
Can I submit recurring payroll adjustments?
Yes. When creating a request, select Recurring Payment under Payment Schedule.