Skip to main content

What can the different company users do on Borderless AI?

Borderless AI Support
Updated

Overview

Borderless AI offers different company user roles so teams can grant the right level of access without exposing unnecessary information.

Each role is designed around a specific responsibility and can be scoped to selected legal entities and teams.

  • Admin: Full access to all areas of the platform, including users, roles, payroll, benefits, and company settings.
  • People Manager: Can review and approve requests (such as time off, expenses, and invoices) for employees within their assigned reporting scope.
  • Benefits Manager: Can view and manage employee benefits information for assigned legal entities, without access to payroll or people management features.
  • Viewer: Read-only access to all areas of the platform. Viewers cannot approve requests or make changes.

Below is an overview of what each role can and can’t do.

Company user role comparison

Action

Admin

People Manager

Benefits Manager

Company Viewer

Company settings

 

 

 

 

View all company users

✅

✅

✅

✅

Edit legal entity details

✅

❌

❌

❌

Invite a new user with a company role

✅

❌

❌

❌

See invitations and their status

✅

❌

✅

✅

See hire invitation status

✅

❌

✅

✅

View Master Service Agreement

✅

❌

❌

✅

View statement of work for a new EOR hire

✅

❌

❌

✅

Team & hires

 

 

 

 

Add EOR employees or contractors

✅

❌

❌

❌

Edit employee or contractor details

✅

❌

❌

❌

View employee or contractor details

✅

✅

✅

✅

Delete employee or contractor invitations

✅

❌

❌

❌

View hire contract details

✅

❌

❌

✅

Edit hire contract details

✅

❌

❌

❌

View legal documents

✅

❌

❌

✅

Sign legal documents

✅

❌

❌

❌

View selected benefits for hires

✅

❌

✅

✅

Offboarding

 

 

 

 

Submit offboarding request for an EOR hire

✅

❌

❌

❌

View offboarding request for an EOR hire

✅

✅

✅

✅

Payroll & billing

 

 

 

 

View all employee payroll

✅

❌

❌

✅

View payroll details per hire

✅

❌

❌

✅

View payroll payments

✅

❌

❌

✅

View payroll payment adjustments

✅

❌

❌

✅

View platform invoices

✅

❌

❌

✅

View contractor invoices

✅

✅

❌

✅

View payment status of contractor invoices

✅

❌

❌

✅

View billing page details

✅

❌

❌

✅

View payment method details

✅

❌

❌

✅

Time off (PTO)

 

 

 

 

View time-off request details

✅

✅

✅

✅

Approve or reject time-off requests

✅

✅

❌

❌

Expenses

 

 

 

 

View expense report details

✅

✅

❌

✅

Approve or reject expense reports

✅

✅

❌

❌

AI (HRGPT)

 

 

 

 

Start an AI chat

✅

✅

✅

✅

View AI chat history

✅

✅

✅

✅

Share AI chat publicly

✅

✅

✅

✅

 

Need to change a user’s role?

Admins can update a user’s role or access scope at any time. Changes take effect immediately.

Related articles